1. A non refundable deposit of $2,000 per person must be paid at the time of booking. The deposit is accepted as a first instalment of the tour cost and will only be refunded if the applicant’s arrangements cannot be confirmed or the tour is cancelled by the Travel Directors Pty Ltd.

2. The accepted application (hereinafter known as the client) will pay the balance of the tour cost no later than 90 days before departure of the Travel Directors tour.

3. If the balance of the tour cost due to the Travel Directors is not paid 90 days prior to departure, the Travel Directors may treat the booking as cancelled by the client(s) or a late fee will be incurred to cover visa and other costs of not less than $150 per person. This includes passports, photos and any other documents required by the Travel Directors, that must be in our office by the final date stated on the invoice.

5. Once the booking has been accepted by The Travel Directors, cancellations can only by made in writing. Conditions of these cancellation fees change depending on when the booking is cancelled prior to departure date.

These fees are as follows:- (exception of “Early Bird Bookings” – See 5a)

Deposits, credit card charges, visa and courier fees are non-refundable.

90 – 60 days                                        - 35% of tour cost

59 – 30 days                                        - 55% of tour cost

29 – 8 days                                          - 75% of tour cost

7 days – Departure date                       -100% of tour cost

5a. The Travel Directors reserve the right to cancel a tour or part of a tour without prior notice. In this case, monies paid for the unfinished portion of the tour will be refunded. All tour costings are subject to currency fluctuations and can increase without notice. The Travel Directors reserve the right to apply these increases to all tours.

Early Bird bookings: Please note that cancellation conditions apply as follows:

Deposit – Non-refundable

Date of full payment – 90 days              - 35% of tour cost

89 days – 60 days                                - 55% of tour cost

59 days – 30 days                                - 75% of tour cost

29 days – Departure date                     - 100% of tour cost

We strongly advise that travel insurance is taken out on payment of deposit to avoid unnecessary losses.

6. The Travel Directors and/or associated companies give notice that all tickets and coupons or vouchers issued by them and all arrangements for transport or conveyance, or for hotel accommodation, are made by them as agents upon the express condition that they shall not be liable for any injury, damage, loss, accident, delay or any irregularity which may be occasioned either by reason of or any company or person engaged conveying the client, or in carrying out the arrangements of the tour or otherwise in servant, or for any failure on the part of the hotel to provide any of the facilities normally available.

7. The Travel Directors and/or associated companies accept no responsibility for losses or additional expenses due to delays or changes in trains, flights or other services, sickness, weather, strikes, war, quarantines or other causes. Additional expenses, if any, shall be borne by the client.

8. The right is reserved to substitute hotels and to make any alteration to the itineraries as may be found desirable for the convenience of parties and the proper operation of the tour. The client is bound by any such changes made and additional expenses, if any, may be borne by the client.

9. Airlines and other carriers are not responsible for any act, omission, or event during the time the client is not on board their planes or conveyances. The client’s contract in use by the airline concerned, when issued, shall constitute the sole contract between carrier and the purchaser of the tour and/or the client. Any and/or all transportation companies herein mentioned shall incur no responsibility or liability to any client, aside from their liability as common carriers.

10. All services provided are subject to the law of the country in which the services are provided.

11. Unused tour vouchers or unused portions of a tour, are non-refundable once the tour has commenced.

12. Nothing in this brochure is intended to affect rights granted by the Australian Trade Practices Act or other consumer protection legislation which by law cannot be excluded. This contract shall be constructed and the relationship between the parties determined in accordance with the laws of the State of Western Australia. All matters of difference arising under or in connection with this contract shall be subject to the exclusive jurisdiction of the WA courts

13. TOUR PARTICIPATION:
Clients agree to accept the authority and decisions of the Company’s employees, tour leaders and agents while on tour with the Company. If in the opinion of such persons the health, level of fitness or conduct of a client at  any time before or after departure appears likely to endanger the safe, comfortable or happy progress of a tour, the client may be excluded from all or part of the tour without refund or recompense. In the case of ill-health the Company may make such arrangements as it sees fit and recover the costs thereof from the client. If a client commits an illegal act the client may be excluded from the tour and the Company shall cease to have responsibility to/for them. If you are affected by a condition, medical or otherwise, that might affect you or affect other people’s enjoyment or active participation of the tour, you must advise us at the time of booking. No refund will be given for any unused services.

Call now on (61-8) 9242 4200 for further details.